Thank you for choosing our travel package(s). By booking a trip through our website, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures to ensure you´ve clearly understood the conditions of your preferred trip. All of the below-mentioned terms and conditions are applicable for bookings made through our websites such as:
1. Pricing
Our policy assures you of economical pricing and the convenience of online reservations. Unless otherwise mentioned, prices quoted on our website are charged on a per-person basis and do not include tips given to tour guides or drivers, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as an increase in airline tickets, hotel rates, or transport expenses.
2. Methods of Payment
We accept almost all major credit cards, such as Visa, MasterCard, and American Express. Full payment must be done by credit card, and guests are required to provide their credit card number to complete the transaction. This, in turn, will be shown as a charge on your statement.
3. Confirmation of Payment
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail. Its print can be produced as evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided the correct information about your travel requirements at the time of booking.
4.1 Cancellation
? Every Tour Activity/Attraction/Hotel has its cancellation policies, before booking any activity with Tripmaza, the client has to read the cancellation policy of that particular tour.
? Combo tours can be cancelled, but if anyone is cancelling any of the single tours in the combo then they will not be able to avail combo offer, In this case, Tripmaza will consider the Individual tour price of the non-cancelled tour & Refund remaining amount.
? If not, you would only be able to enjoy the tours and services that you have seen in the options.
4.2 No Show
? If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel-related services.
5. Cancellation Procedures
Prior to making a cancellation, we recommend you carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make a notification of cancellation to Tripmaza in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Tripmaza cannot be held responsible for any cancellation that has not been received from you or has not been confirmed by us.
6. Itinerary Amendments
Sightseeing and services covered in your package are subject to change based on local / weather conditions, airway schedules and other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that Tripmaza reserves the complete right to implement minor amendments in the itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of a major, such as a flood or earthquake.
7. Hotel Accommodation & Check-in – Check-out Policy
If we are not able to trace your accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of a similar budget and standard. Speaking of check-in / check-out policy, it largely depends on the hotel that you´ve chosen. Tripmaza cannot be held responsible for any early or late check-in and check-out requests that are not adhered to by the hotel due to their busy schedule.
8. Travel Insurance
Tripmaza shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of the trip. The traveller should avail of a travel insurance policy to tackle unforeseen events.
9. Travel Documents
Every guest must ensure that he or she carries documents relevant to a particular tour, including a passport or a valid ID card. No refund can be done for the loss or lack of these relevant documents.
10. Website Usage Restrictions
All content on this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Tripmaza. Accordingly, as a condition of this website´s usage, you agree not to exploit it or its content for any non-personal, commercial, or illegitimate purposes.
Bhutan
Malaysia
Singapore
Thailand
United Arab Emirates
Vietnam
Andaman
Goa
Kerala
Sikkim
West Bengal
